Shipping & Returns

Standard Delivery
US customers in the continental United States are charged $7.95 for shipping. Canadian customers and other customers outside of the Continental US should use the Tradition Creek shipping estimator found in the shopping cart. If you have questions about pricing or shipping, you should email info@traditioncreek.com.
We normally use the U.S. Postal service but may use other carriers depending on the economic feasibility of it. We use U.S. Postal Service for PO Boxes, APO and FPO addresses. Items ordered at the same time may not always be shipped together; your delivery charge, however, will be based on the total merchandise amount per address.

In Stock Merchandise
Tradition Creek will let you know at checkout or by a follow-up message if the merchandise you have selected is not currently in stock or if we need to confirm availability. All orders are subject to credit approval.

Custom Shipping
Tradition Creek reserves the right not to ship a product until we get authorization from the buyer if there will be a higher cost for shipment, this is typically when ordered a large number of products.

Product Shipping Reservations
Tradition Creek reserves the right not to ship products in accordance with local, state, federal, and international law

Exchange Policy
Returns for products not covered by our wilderness quest guarantee are accepted up to 45 days past the date of delivery. For an exchange, refund or credit, send the package, with the below Returns Form, via UPS or insured U.S. Postal Service to:

Tradition Creek
Returns Department
8345 Delaney Circle East
Inver Grove Heights, Minnesota 55076

Shipping and Handling charges are not refundable. Please allow 12 business days for the return to be processed once we receive it. You must include the Return Form (TCF03-00 Return Form [PDF]).

Environmental Footprint Statement
Whether you are a backpacker, birder, forester or anyone else that is on our site, chances are you love the outdoors, well we do too! Our environmental promise is below:

  1. When economically viable we will use recyclable or recycled shipping materials when sending our products to our customers. We will ask our vendors to do the same.
  2. We understand the need for smart conservation. We will train our employees to conserve our natural resources both at home and here at Tradition Creek.
  3. We will contribute either financially or otherwise to organizations we consider to make a large impact on wilderness conservation.

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